HOW TO CONNECT

CONTROL. CONVENIENCE. CONNECTIVITY.

Choose from the guides below to connect your Maytag® Smart Appliance and put the power of Maytag in your palm.


DOWNLOAD THE MAYTAG APP AND CREATE AN ACCOUNT

Open the Maytag App, add your appliance and follow the guided experience to get up and running quickly.1

View the Whirlpool Corporation Smart Appliance Terms of Use and Privacy Notice.

CONNECTING YOUR TOP LOAD SMART APPLIANCE*

CONNECTING YOUR FRONT LOAD SMART APPLIANCE*

FREQUENTLY ASKED QUESTIONS

Check your router for each of the following:

Frequency Band: 2.4GHz Band IEEE 802.11 b/g/n

Tip: You must be on a 2.4GHz network frequency, 5GHz will not work. Please connect your phone to the Network SSID that supports 2.4GHz band. If unsure, consult your router’s support documentation to find out how to identify the correct SSID. Some routers will support both bands and share the same SSID and Password.

Security: Security WiFi Protected Access WPA2

Network Support: IPV4 Minimum.

  1. If you are having trouble connecting, first check to see if your appliance is in the correct mode.
  2. If you see a countdown display on the appliance, it is in the wrong mode.
  3. Power the appliance off and then turn it on again.
  4. Press and quickly release the Wifi Connect button. Do NOT hold for 3 seconds, even if the button says to do so.
  5. Return to the app to complete the connection steps.
  6. If you are still experiencing issues, contact the Customer Experience Center at (866) 333-4591, Mon-Tue 8am to 6pm, Wed-Fri 9am to 6pm EST.

IF Product is past unboxing mode (eg. product professionally installed, cycles have been run in home)

  1. Make sure the appliance is powered on.
    1. Tip: Connecting to your wireless home network requires you to stay next to your appliance during this process and that there is adequate WiFi signal strength at the desired location.
  2. Download the Maytag App and create an account.
  3. On the appliance, press the Remote Enable button.
  4. Verify the appliance screen shows “Use the Maytag App to set up WiFi.”

 

or IF Product is in unboxing mode (Initial set-up)

  1. Make sure the appliance is powered on.
  2. Confirm language by pressing Start (or follow the prompts to select another language).
  3. Download the Maytag App and create an account.
  4. On the appliance, press the Start button to begin WiFi setup.
  5. Verify the appliance screen shows “Use the Maytag™ App to set up WiFi.”

SUPPORT ON YOUR SIDE

Still having trouble? Contact customer support at (866) 333-4591, Mon-Tue 8am to 6pm, Wed-Fri 9am to 6pm EST.

Explore Maytag connected appliances.

SMART APPLIANCES

EXPLORE THE POWER OF CONNECTED APPLIANCES

Visit the Maytag Info Hub for more information.

INFO HUB

GET ALL THE INS AND OUTS ON MAYTAG APPLIANCES

*WiFi and App Required. Features subject to change.
1. Connection method not compatible with all routers. You may be prompted to try other connection methods. Appliance must be set to remote enable. WiFi & App required. Features subject to change.