STAY IN CONTROL & IN THE KNOW

Remotely start and stop your appliance

Get end of cycle notifications

Receive smart tips and save favorites

Get error alerts and guided troubleshooting

CONNECTED SUBSCRIPTION DETAILS

Get connected and see how smart makes laundry faster and easier. Sign up for a free six-month trial subscription to sample smart technology. Then continue for only 99¢ a month, or cancel anytime. See details in our Subscription Terms.

Free6 Months
Free trial
  • creditcard No credit card required
  • dollar No obligation after trial
  • signup Simple sign-up process
99¢a Month
Monthly Subscription
  • appliance Price is per appliance
  • renew Auto-renewal each month
  • cancel Cancel anytime
Free trial
  • creditcard No credit card required
  • dollar No obligation after trial
  • signup Simple sign-up process
Free6 Months
Monthly Subscription
  • appliance Price is per appliance
  • renew Auto-renewal each month
  • cancel Cancel anytime
99¢a Month

Frequently Asked Questions

What’s included in a connected subscription?

Maytag brand smart features and capabilities: remote start, cycle notifications, troubleshooting, tips, favorites, assign a task, cycle history, washing machine specialty cycles and washing machine stain guide. Read more about Maytag smart features.

How much does it cost?

Get the first six months free—no credit card required. Then, pay just 99¢ a month per appliance. Cancel anytime.

How do I get the trial started?

In the app, select Add Appliance to get started. Step by step guidance will help you get connected and start the free trial.

How long is the trial period?

Your free trial lasts six months, beginning when your appliance is first connected to WiFi. Free trials are only available for new connected appliances and cannot be used by subsequent owners.

How do I check when my free trial ends?

Your free trial end date will be shown to you in your Maytag app.

Which appliances does my subscription cover?

Among Maytag® washers and dryers with smart capabilities, top load models require a connected subscription while front load models don't.

Models that require a connected subscription:

Washers - MVW8230H, MVW7230H, MVW7232H, MVW6230H and MVW6230RH.

Dryers - MED8230H, MED7230H, MED6230H, MED6230RH, MGD8230H, MGD7230H, MGD6230H and MGD6230RH.

Models that don't require a connected subscription:

Washer - MHW8630H.

Dryers - MED8630H and MGD8630H.

Each subscription covers either qualifying smart washers or smart dryers. If you would like to enable smart features on both your qualifying smart washer and smart dryer, you will need two subscriptions.

Can I use a connected subscription on multiple devices in my household?

Yes, you can use your connected subscription on multiple devices—as long as all devices log into the Maytag app using the same user account.

How do I cancel my connected subscription?

To cancel your connected subscription, check under your phone's subscription account settings. Additional instructions are available from Apple and Google.

You must cancel your paid connected subscription at least 24 hours before the end of your current billing period to avoid being charged for the next billing period. After cancellation, you will have access to your subscription features through the last day of your current billing period.

Use the contact info below if you have questions about cancelling.

Does my subscription automatically renew?

Yes, your paid subscription will autorenew month-to-month, with no action required by you, until you cancel. Your app store (like Apple or Google) will simply bill you each month, like any other app subscription.

How do I check my next bill date?

Check your phone's subscription account settings. Additional information is available from Apple and Google.

How do I update my payment method?

Update your payment method within the Google Play or Apple App store.

Who do I contact if I need help?

If you are a Free Trial user, or if you have questions related to your appliance or its smart features, please call the Maytag Customer Experience Center at 866-333-4591. For questions related to your subscription payments or cancellation of a paid subscription, please contact Apple or Google.

Where can I find more details about my Maytag Connected Subscriptions?

For more details about your connected appliance and subscriptions, please see the Subscription Terms within your app's Terms of Use.

1. WiFi, App and Connected Subscription Required. Appliance must be set to remote enable. Features subject to change. Details and privacy info at maytag.com/connect.

 

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